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Palaute
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Immigration Services and Counselling

Counselling, advice and expert services regarding immigration are handled by the Regional Integration Service Point Alipi

Regional integration service point is located in customer service center “Siiri”, Vapaudenkatu 23 B, Lahti.

The advice and counselling service is free of charge. More information on this appendix (in English) and this appendix (in Arabic).

The City of Heinola's social centre employs one social instructor, and a part of the instructor's workload is directed especially for immigrant services.

The social instructor provides advice and guidance to immigrants and takes part in the planning of integration plans together with the Employment and Economic Development Office (TE Office). The duration of the customer relationship varies according to need.

Interpreting Services

Interpreting services are provided by the Lahti Regional Centre for Liaison Interpreting.