Visit Heinola
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Visit Heinola
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Health Services

The City of Heinola's health services include comprehensive primary health care, flexible basic level specialized health care, comprehensive support and professional services, as well as professional dental care.


Health Care Appointments

tel. 03 849 4388
Mon–Fri 8 a.m. to 3 p.m.
8.00 a.m. to 10 a.m. is reserved for that day's on-call appointments.

Contact Information:

  • Health Centre, Torikatu 13, 18100 Heinola.
    Languages: Finnish, English, Swedish

On-Call Duty

General Emergency Number 112

You should always call the general emergency number in urgent, actual emergencies when someone's life, health, property or the environment is threatened or in danger, or if there is reason to believe so.

In urgent cases requiring immediate care when the health centre is closed, please contact Akuutti24, tel. 03 819 2385, if the situation in question is serious and requires urgent care.

In other non-urgent cases requiring emergency care, please contact the Health Centre Appointment Office, tel. 03 849 4388, during office hours Mon–Fri 8 a.m. to 3 p.m. Outside office hours, please contact the health centre's on-call nurse, tel. 03 715 2205.

  • Mon–Fri 3 p.m. to 9p.m.
  • Sat 10 a.m. to 6 p.m.
  • Sun 12 p.m. to 8 p.m.

You can also visit the health centre for a nurse's assessment during the health centre's opening hours.

Contact Information:

  • Health Centre, Torikatu 13, 18100 Heinola.
    Health centre languages: Finnish, English and Swedish

Oral Health Care

Oral health care provides preventive care and treatment for dental and oral diseases. Admittance to treatment is determined by the need and urgency of the treatment.

The entire population has access to society-supported dental care. Persons who are 18 years of age or older will be charged for the health centre's dental care according to the Act on Client Fees in Social Welfare and Health Care. If a client does not arrive for their treatment and they have not cancelled their appointment, they will be charged a penalty fee for the uncancelled visit if they are 15 years of age or older.

Appointments and Cancellation

Appointment for non-urgent dental care: 11 a.m. to 3 p.m. tel. 03 849 4369.

Changes in appointments must be made by telephone to the Appointment Office, Mon–Fri 8 a.m. to 3 p.m. tel. 03 849 4369. At other times, the appointment can be cancelled by sending a text message to the number 044 769 4163. The appointment must be cancelled on the previous day at the latest.

Contact Information:

  • Dental clinic
  • Reumantie 2 A, 18100 Heinola
    Languages: Finnish, English, Swedish, Russian, Estonian, Latvian

On-call Duty

Appointment for On-Call Dentist During Daytime
Mon–Fri 8 a.m. to 3 p.m.
tel. 03 849 4369

On-Call Dentist for Serious Issues
Päijät-Häme Joint On-call Centre Akuutti24
Mon–Fri 3 p.m. to 9 p.m.
Sat-Sun 8 a.m. to 9 p.m.
On-call duty on midweek holidays at Akuutti24: 8 a.m. to 9 p.m.
Akuutti24 helpline 24h/day: 03 819 2385

Dental clinic languages: Finnish, English, Swedish, Russian, Estonian, Latvian